This Privacy Policy explains how New Waves Digital ("we", "us", "our") handles information when you visit newwavesdigital.com or contact us. We respect your privacy and collect only what we need to respond to you and deliver our services.
Information We Collect
- Information you give us: when you submit our quote form or email us, we collect your name, email address, business details, and the contents of your message.
- Information collected automatically: our hosting provider may log basic technical data such as IP address, browser type, and pages visited, for security and reliability.
How We Use Your Information
- To respond to your enquiry and provide a quote.
- To deliver, manage, and support the services you request.
- To process payments for services.
- To keep our website secure and functioning.
Cookies & Tracking
This website does not use advertising or third-party tracking cookies.
Service Providers
We do not sell your personal information. We share it only with trusted providers who help us operate, and only as needed:
- Cloudflare — website hosting and content delivery.
- Web3Forms — delivery of contact-form submissions to our inbox.
- Stripe — secure payment processing for clients.
Data Retention
We keep enquiry and client information only as long as needed to respond to you, provide our services, and meet legal or accounting obligations.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email hello@newwavesdigital.com and we will respond within a reasonable timeframe.
EEA & UK residents (GDPR). If you are located in the European Economic Area or the United Kingdom, you also have the right to object to or restrict our processing, the right to data portability, and the right to lodge a complaint with your local data protection authority. We process the information you provide on the basis of your consent and our legitimate interest in responding to your enquiry and delivering our services.
California residents (CCPA/CPRA). We do not sell or share your personal information, and have not done so in the past 12 months. You have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising these rights. To make a request, email the address above.
Children's Privacy
Our services are intended for businesses and are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. Changes are reflected by the "Last updated" date above.
Contact
Questions about your privacy? Email hello@newwavesdigital.com.